Why Isn’t YOUR Buyers Agent Making Your Appointments?
It occurs many times each day - leads come in from our websites, registering with us to view listings. No, not all of the listings are ours - our home searches are high-tech, super-Savvy and pull all leads from our MLS several times each hour. So, the homes that the Charlotte home buyers are viewing, are listed by the listing agents all across the city.
The calls go something like this:
BUYER: I’d like to see the house at 123 Main Street sometime today or tomorrow. Do you have time to show it to me?
Me: I’d be happy to show you that home and any others that fit your needs but, first, let’s talk about your home search process and where you are with it. Have you already spoken with a lender to begin the pre-approval process?
BUYER: Oh, yes! We’re pre-approved!
Me: That’s great! Now, what is the name of the real estate agent with whom you are working?
BUYER: Oh, I’m just calling to see this one house.
Me: Well, if you’re phoning to speak directly with the listing agent, I’m not that agent. We all share listings here in North Carolina so, the likelihood of you contacting the listing agent is pretty slim - and I’d love to chat about dual agency with you. Do you know how real estate agents work in North Carolina?
Now the rest of this conversation COULD go in a totally different direction - we also have many callers who are looking for the listing agent. That is an entirely different blog post!
BUYER: Oh, yes! I just want to set up an appointment with YOU to view this home - it doesn’t matter if you’re the listing agent or not; I’m fine with you not being that agent.
Me: That’s wonderful because I was going to preach about avoiding dual agency with a single agent! So, I don’t believe I got the name of YOUR agent.
BUYER: Well, my agent is very busy and I just want someone to show me the homes and then I’ll have her write up an Offer when I’m ready!
Okay, so you know where THIS conversation is going!
First of all, agents, don’t you want every single one of your clients to think they’re the ONLY client you have? Don’t you explain agency to your buyers - in that if I do show YOUR buyer the home, I have the right to procuring cause?
Don’t you explain to your clients that YOU will handle making appointments for them, that your fiduciary duty is to them? ANY other agent who shows YOUR buyer is representing the SELLER, not your buyer.
Secondly, buyers, your real estate agent is being paid to completely represent YOU. Your agent should be the one making these calls - not YOU. Because I am a sub-agent to the Seller (as I am not representing you), anything you tell me can and will be shared with the seller. That goes for every single agent that you are phoning to “let you in” (show you) properties without YOUR agent.
We have a form that I have buyers sign when I’m showing them a single property - I WILL be paid should a buyer decide to buy that particular property or any property that I may later show a buyer. So, if you like your agent, you certainly don’t want to be phoning other agents to show you properties - your agent will not be paid!
Put your agent to task - have him/her take care of making these appointments for you! That’s what we do - that is our JOB and we handle these appointments and showings as YOUR agents for YOUR protection. A seller sub-agent is NOT representing any of your best interests. They are merely opening a door and gathering information that is to be shared with the sellers.
Need a buyers agent who WORKS for you? Give us a call at (704) 491-3310 - we are more than happy to assist you and handle all of your real estate needs - not just the Offer!
© Debe Maxwell | The Maxwell House Group | SavvyBroker@me.com | Why Isn’t YOUR Buyers Agent Making Your Appointments?
(THE best Charlotte home search available - no kidding!)
Direct: (704) 491-3310
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