Charlotte Real Estate and More


Full Service Means FULL Service

Full Service Means FULL Service

Trusted Real Estate Advisor After reading several posts in the ActiveRain Q&A lately about 'discount competitors' in our industry, I was reminded about one type of transaction that has surfaced quite often recently in my Charlotte market. I have had two buyers recently who have made Offers to purchase, instructed in MLS that we are being turned over directly to the sellers by the listing agent.  Some discount agents in my past experience don't even accept Offers directly - we are instructed to contact the sellers directly with our buyers' Offer.

Both agents are from firms who offer discount services and document in MLS that their sellers' listings, to which my clients made Offers, ARE full-service (which they are not). Folks, full-service is NOT handing off all inquiries, Offers or simply, the entire transaction to the clients! Sellers, believe me when I say, this is not the end of the world for my buyers! I negotiate at least one Contract each week and have for years. So, I am skilled at negotiating! How often do you negotiate the price of real property?


Negotiations require skill and experience and as a seller, unless you find a buyer's agent who has zero experience or hasn't quite grasped the art of negotiating, you will be far better represented with a FULL-SERVICE real estate agent! The full price commission will MORE than pay for itself for you! 

Being represented by a REAL, full-service, AVAILABLE agent, means that Sellers fare much better in the negotiating process, are 80% less likely to be sued due to Disclosure issues and bear a LOT less stress in the meantime. Do you have an agent serving as your trusted real estate advisor?  


© Debe Maxwell | The Maxwell House Group | | Full Service Means FULL Service




Charlotte Real Estate Team - The Maxwell House Group


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Debe Maxwell, Realtor®/Broker/CRS

RE/MAX Executive
Direct:  (704) 491-3310


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Comment balloon 11 commentsDebe Maxwell, CRS • September 23 2018 08:31PM


Debe when purchasing or selling a home, which is the most expensive transaction we will ever be involved in, I would not recommend short cuts.  I would want full representation for the best Realtor I could find.

Posted by George Souto, Your Connecticut Mortgage Expert (George Souto NMLS #65149 FHA, CHFA, VA Mortgages) 10 months ago

        A real estate transaction is extremely complex; it involves a very large amount of money; it is a potential legal minefield.  There is a lot more to selling a house than just putting it in the MLS and on Zillow!

     Unless you are an experienced investor or dealer who buys and sells houses on a regular basis, you are taking an extreme risk when dealing with limited service brokerages. 

Posted by Fred Griffin presently on Leave of Absence, Licensed Florida Real Estate Broker (Fred Griffin Real Estate) 10 months ago

I couldn't agree more, George Souto - it's like hiring a surgeon to perform a major operation just because he/she is the cheapest one available! I've never understood why sellers don't think about the consequences of these discount brokers.

Posted by Debe Maxwell, CRS, Charlotte Homes for Sale - Charlotte Neighborhoods ( | The Maxwell House Group | RE/MAX Executive | (704) 491-3310) 10 months ago

All too true, Fred Griffin! I'm sure you've experienced this on the other side too - it's great for our buyers because we definitely save them more than the amount of commission they're saving on the other side...and they're easier to work directly with when it comes to getting repairs done for our buyers too.

Sellers really do lose more than the perceived commission saved, don't they?! 

Posted by Debe Maxwell, CRS, Charlotte Homes for Sale - Charlotte Neighborhoods ( | The Maxwell House Group | RE/MAX Executive | (704) 491-3310) 10 months ago

These agents work on  such a small commission split they can't take tie out of the frivolous things like closings and offers

Posted by William Feela, Realtor, Whispering Pines Realty 651-674-5999 No. (WHISPERING PINES REALTY) 10 months ago

Full service is the only way to go when buying or selling a home.  It's a big job and why cut corners?

Posted by Georgie Hunter R(S) 58089, Maui Real Estate sales and lifestyle info (Hawai'i Life Real Estate Brokers) 10 months ago

I agree, William Feela! I don't question their business model but, I do question those who think it's okay to put their largest investment in the hands of the discount brokers!

Posted by Debe Maxwell, CRS, Charlotte Homes for Sale - Charlotte Neighborhoods ( | The Maxwell House Group | RE/MAX Executive | (704) 491-3310) 10 months ago

I totally agree, Georgie Hunter R(S) 58089 - why go cheap with such a large investment at risk?

Hope you have a great week ahead!

Posted by Debe Maxwell, CRS, Charlotte Homes for Sale - Charlotte Neighborhoods ( | The Maxwell House Group | RE/MAX Executive | (704) 491-3310) 10 months ago

Debe, I am with you 100% Full Service well the only way to explain it, is from my perspective. I respond to every text withing a reasonable amount of time...I respond to every email... and I answer my phone, if you get voice mail I response as soon as I a available and that is what I call full service from a response perspective, Endre

Posted by Endre Barath, Jr., Realtor - Los Angeles Home Sales 310.486.1002 (Berkshire Hathaway HomeServices) 10 months ago

Sellers are of the mistaken belief that they are saving money when in fact they are swimming in waters without navigation...dangerously !

Posted by Sally K. & David L. Hanson, WI Realtors - Luxury - Divorce (EXP Realty 414-525-0563) 10 months ago

Many home sellers lack the knowledge to overcome the absence of an experienced and helpful agent.

Posted by Roy Kelley (Realty Group Referrals) 10 months ago